Got questions? Let's clear things up

Just design. We deliver a fully designed Figma file - every page, every screen, ready to hand off to your developer. If you need help finding one, we're happy to point you in the right direction.

Absolutely - and it helps. If you have a logo, colors, or fonts, we'll build around them. If you don't have everything figured out yet, that's fine too. The Stack makes it easy to swap things in later.

Both. Whether you're launching from scratch or finally fixing a store that's been underperforming, the process is the same.

We're open to it. Scope and pricing are discussed once we know what you need - just reach out and we'll take it from there.

Spots are limited - we only take on a small number of projects at a time to make sure every store gets the attention it deserves. Check the badge on our pricing blocks - it shows available spots for the current month and gets updated in real time.

Yes. We've built The Stack specifically so we're not starting from scratch every time - which is exactly why 7 days is possible. The only edge case is if your store needs something outside our standard scope (think rewards programs, referral systems, that kind of thing). If that's you, let's talk on a call first.

Honestly, not much. If you have your brand colors - great, that's the main thing we actually need. Logo, product photos, copy? All of that can be placeholders for now. The Stack makes swapping things in later a 5-minute job, not a redesign.

Not very. You'll get a daily update and all we ask is that you take a look and let us know if something feels off. That's it. No meetings, no briefs, no back-and-forth - just a quick review each day.

Every day we'll send you a message in Slack (or wherever you prefer) with a link to that day's update and a short description of what's done. You watch your store get built in real time.

That's exactly why we send updates every day and not just at the end. If something feels off on day 2, say it - we fix it before it goes further. By day 7, there should be no surprises.

During the 7 days - as many small tweaks as make sense, just flag them in your daily review. Once the final file is delivered, the project is considered complete. That's why the daily check-ins matter.

You get a Figma link, a .fig file as backup, and a personal walkthrough video so you know exactly what you have and how to use it. Everything is yours, no restrictions.

Nope. The work is done. All you'll ever need to do is toggle things on or off and swap in your own text and images. If you can drag and drop, you can use The Stack.

The moment we receive confirmation of your deposit - a screenshot or payment confirmation works fine. Once that's in, that's day one.

Book a call and let's talk through it. Some things are easy to add, some aren't - but we'd rather figure that out upfront than halfway through the project.

Not even close. Templates are static, one-size-fits-all starting points. The Stack is a complete Figma design system built specifically for Shopify, 500+ blocks and components covering every page your store will ever need, from hero sections and PDPs to checkout, cart, account pages, and support. Everything is built as proper Figma components with boolean toggles, three responsive breakpoints, and light & dark mode out of the box. It's the system behind your store, not just the design of it.

Yes, your entire store design lives in Figma. The good news: Figma has a free plan that's more than enough to view, edit, and work with your file.

Nope. The free plan works perfectly fine for everything you'll need to do with The Stack.

You'll get a personal walkthrough video that covers exactly this. The short version: toggle elements on or off, swap in your content, and you're done. No design skills needed.

Absolutely. That's the whole point. Need a new landing page, a seasonal campaign, or an extra product page? Pick the blocks you want, drop in your content, and it's done.

Change it once in the design system and it updates everywhere. That's a 5-minute job, not a redesign. This is one of the things The Stack was specifically built for.

Pretty much everything. Discovery pages (hero, features, collections, blog), product pages (PDP, thumbnails, filters), purchase flow (cart, checkout, timers), trust sections (testimonials, UGC, reviews), account pages (sign in/up, orders, subscriptions), support pages (FAQ, contact, legal, error pages), and many other.

Yes, and they'll be happy you have it. The Stack is built to senior design standards - clean components, consistent naming, responsive across all breakpoints. It makes their job significantly easier and faster.

No. The Stack is the foundation - the system. Your store is built on top of it and customized entirely to your brand. Colors, typography, imagery, layout decisions - all specific to you.

You get both a Figma view link and a .fig file. Import the .fig into your own Figma account and the file lives there permanently - independent of us, independent of any link.

A fully custom store design covering every page your customers will ever see - homepage, product pages, collection pages, cart, checkout, blog, account, and many more. You also get The Stack (500+ conversion-ready blocks and components), a personal handoff walkthrough video, and your Figma file with zero restrictions.

It's 50% to start, 50% before we hand anything over. Pretty standard, and it keeps both sides accountable.

Wire transfer to our company account. Once you're ready to kick things off, we'll send you an invoice with all the details.

No - the deposit covers work already done. That said, if you cancel mid-project, everything we've designed up to that point is yours to keep. Just not The Stack - that comes with full delivery.

That's exactly what the daily updates are for. You see every page as it's built - not at the end, every single day. If something feels off on day 2, say it. We fix it before it goes further. By day 7, there shouldn't be any surprises.

Nope. No retainer, no monthly fee, no maintenance package. You pay once. The store is yours. Forever.

Because we built The Stack. Other agencies start from a blank Figma file every time - that's why they need months and charge accordingly. We don't. The Stack lets us move faster without cutting corners, and we pass that directly to you.

No. It's 50% upfront, 50% on delivery. That's the only structure we work with - keeps things clean and simple for both sides.

It won't - that's what The Stack is built for, and we always leave buffer time on our end. The 7-day timeline starts on day one and keeps moving regardless. Daily updates go out every day. Feedback is expected within 24 hours. If you miss a day, we keep going.

You do. Completely. Once the final payment clears, the Figma file is 100% yours - no restrictions, no strings. Edit it, share it, hand it to your developer. We have zero claim on it after that.

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